Meet Our Team
Super Hero Front Desk Associate
Bruce has been with our team since 2004 and has over 20 years' experience in the dental field. With a background in chairside assisting, she has an additional strength in understanding treatments, scheduling appointments and making each patient's visit to our office as pleasant as possible. Her smile welcomes both established and new patients to our office. Her ability to put patients at ease and make them feel as comfortable as possible is one of the many qualities we love about Bruce. She is also available to answer any questions you may have regarding fees, insurances and payment arrangements, including Care Credit.
Born in Oregon and growing up between Virginia and Florida, Michele now calls RVA home. Earning a degree in Business and over six years of experience within health administration and customer service, she has a passion for helping patients understand their treatment and how to make it possible. Most of her free time is spent traveling, enjoying nature and learning new instruments. Proudly 1 of 3 office cat-ladies.
Born and raised in Virginia. She has almost 10 years' experience with medical and dental insurance billing and has grown to love the process of filing and following claims. Helping patients understand and maximize their available insurance benefits is her passion. Angela has an unrivaled level of patience for contacting and negotiating insurance benefits for the necessary procedures of our patients. In her spare time Angela is obtaining a degree in medical coding and reimbursement through online college. She is a certified coding associate (CCA) and continuing to further her certifications in claims coding. She has three loving fur babies named Pikachu, Gizmo, and Scrappy Doo that take up any free time she has and truly makes her day when she gets to come home and cuddle with them.
In the Spring of 2012 Lisa moved to Virginia from New York and joined our family here at Drs. Kaugars, Miller & Beitz Implants and Periodontics of Richmond. Her experience as a Pediatric Dental Assistant has given her wonderful talent when assisting in procedures for children at our office. Throughout the years, Lisa's combined experience in customer service and dental front office administration has made her a true asset to our office. Lisa has a true gift when it comes to efficient patient care. Her positive disposition allows our patients to feel comfortable and at ease when being treated. Lisa continues to grow with our practice each year, she enjoys assisting our doctors and providing our patients with the best dental and surgical care.
Cameron, a member of our surgical team, started working here February of 2020. She has worked in dentistry for over 20 years. She is great at making patients feel at ease throughout their surgical procedures, and postoperative visits. Her vast knowledge enables her to give detailed postoperative instruction and the ability to answer any questions our patients have. Cameron is a native Richmonder and she loves spending time with her family and her kitty, Mittens!
Sarah is one of our surgical dental assistants. She ensures that during preparation and treatment our patients are comfortable and at ease. She has worked in General Dentistry since October 2013, and is the newest member of our team. She loves to make others laugh and brighten their day. Outside of work, she loves spending time with her four little boys and watching sports.
Registered Dental Hygienist
Terri joined Kaugars, Miller and Beitz in March 1992 and has been in dentistry for over 34 years. She graduated from Wytheville Community College in 1990 with her Associate's Degree in Applied Science with a Major in Dental Hygiene. Previous to hygiene school she earned her dental assisting degree, graduating Cum Laude in 1988. She was President of her 1988 class. She also has a hygiene license in North Carolina. She is certified in CPR and nitrous oxide administration. She is a member of the Commonwealth Dental Hygiene Society. Terri is committed to her patient's oral health and believes oral health is the window to great overall health. Building trusting relationships is her top priority!
Terri was born and raised in Galax, Virginia. Outside of working hours, you can find her enjoying time with her husband Brian, cross stitching, working out at American Family Fitness, cheering on her favorite UNC Tar Heels and traveling to Myrtle Beach, SC.
Registered Dental Hygienist
Megan graduated with her Bachelor of Science degree in dental hygiene from the University of Maryland Dental School. Previous to hygiene school she graduated from Virginia Tech with her Bachelor of Science degree in psychology. While in dental hygiene school, Megan was the recipient of the Class Spirit Award both her first and second year, the Patricia C. Stearns Scholarship and the Who's Who among College and Universities. She was also a member of the National Dean's List and Sigma Phi Alpha National Dental Hygiene Honor Society. Post graduation she was the Newsletter co-chair for the Maryland Dental Hygiene Association and a member of the American Dental Hygiene Association and the Commonwealth Dental Hygiene Association.
Megan was born and raised in Richmond and worked for Drs. Kaugars and Miller as a surgical assistant before moving to Baltimore where she lived and worked for 5 years. Megan returned home to the RVA and has been with Drs. Kaugars, Miller and Beitz since 2014. Her goal as a hygienist is to make patients feel as comfortable and relaxed as possible during their visits. In her free time she enjoys spending time with her husband and 2 active boys, exercising, reading and being a therapy dog team with her dog Boh.
Registered Dental Hygienist
Lauri is a Richmond native and graduate of MCV/VCU with a Bachelor of Science in Dental Hygiene. As a practicing hygienist for more than 30 years, Lauri provides gentle, high quality individual patient care. She strives to educate patients in the role of periodontal disease in their overall health and guides them to improving both their daily home care skills and health. Her attention to detail and goals to maintain current standards in the profession are truly appreciated by her patients and the dental team.
Lauri is a member of Sigma Phi Alpha, National Dental Hygiene Honor Society, where she served as an officer for many years. Giving back to MCV/VCU has always been a priority. Along with mentoring many students through the years, she was also a part-time clinical faculty member in the Dental Hygiene program for 10 years. Lauri was honored with a 'Distinguished Graduate Award' from VCU following 25 years of practice and significant contributions to the dental hygiene field. She remains current in her profession and attends many hours of continuing education annually while also participating in study clubs and community service. Lauri is also certified in the delivery of local anesthetics.
Outside the office, Lauri has enjoyed raising 3 beautiful daughters with her husband, Bill. She loves long walks, hiking, reading and VCU basketball! She and Bill have enjoyed many wineries around Virginia and in California when visiting one of their daughters. A nicely aged Cabernet is a welcome reward for this "empty nester!"
As a former dental assistant and dental sales consultant, Karen is clearly passionate about dentistry and can't see herself in any other industry. She actually started her dental assisting career here in 1991 and returned as our office manager in 2018. Karen has been a friend of the practice for many years and is happy to be back in her dental home.
Outside of work, Karen can be found spending as much time as possible with her family, "glamping" in their RV, exercising, and feeding her shameless and incurable shoe addiction.
Glynis is the glue behind the scenes for our practice. She keeps us on our toes when it comes to covering every detail of running a business. When she is not fully enthralled in enjoying an Excel spreadsheet or two, she is putting her excellent sewing skills to work - she has kept us all stocked in very fashionable face masks. In her personal time, Glynis loves to cheer for the VCU Rams basketball team and dream of the next time she will have her toes in the sand.